Report a Mediasite issue by using the form below.
Please answer as thorough as possible. All fields are required.


Presentation Information

Presentation Information

Please select and type in the correct information for any specific presentation you're attempting to view.

What was the name and date of the presentation experiencing the issue?

Do all the presentations have the problem described above?

Computer Information

Computer Information

Let us know some more things about your computer configuration

It is important that you provide a valid answers so we can help.

Operating System (OS)

What web browsers have you tried to view the troubled presentations with?

(check all that apply)

What version of Windows Media Player are you running?

Is the computer you are experiencing the Mediasite issue on a laptop or desktop?

If a laptop, can you bring it in?

Location Information

Location Information

Please let us know where (physically) the errors are occuring with respect to Mediasite.

Do you have this problem at home, on campus, or both?

at :

Do you have this problem when using computers in the Library's Media Center?

Problem Frequency & History

Problem History

How long and how often has this issue been a problem for you?

Have you heard of any classmates experiencing the same or similar issue?

If you had to select below, and you do, about how often does this problem occur for you?

Frequency:

How long ago was the last time you viewed mediasite trouble-free?

Contact Information

Contact Information

Just give us your student e-mail address.

What's your student e-mail address?